Real user monitoring, often referred to as RUM, is a way for you to understand your clients’ experiences when they are using either your site or a web application. Without this type of monitoring, it can be very difficult for you to know if and when there is a problem, which can have a negative impact on the overall success of your website. With the help of RUM, you are aware of everything going on, which can improve end-user experience and increase the amount of traffic you receive on a daily basis.
Page Performance
You want to know that every single page on your site is being viewed properly. This can improve how the webpage looks and functions for each individual person who is visiting it. With monitoring, you get to see exactly what your customers are seeing, which can give you an idea for whether or not things need to be changed, added or edited.
Load Times and Downtime
Sites go down from time to time, and this can have a negative effect on how your visitors portray your online presence. In order to prevent this from happening, cloud performance monitoring can give you a clear view of when and if the site goes down and is no longer viewable by the public. You will receive alerts via email or text message to give you a heads-up for when this occurs. You will also be able to use this type of monitoring tool to see how long it’s taking for one or more pages to load on the site itself.
User Data
You want to know where your customers are coming from and what they are doing from one page to the next. The best way to go about accessing this data is through real user monitoring. You get to see where your visitors are located, which can help when it comes to marketing and advertising. You can also see where they came from and how long they stayed on one or more pages before leaving.
Cloud-Based Security
By accessing your site through the cloud, you will be able to see security risks and issues before they can become a major problem. This can prevent a major data breach as well as keep hackers from accessing large amounts of personal information. The great part is that you have access to this data over the cloud, which means that you can see different issues by logging into your account regardless of the type of device that you’re using.
Script Performance
You probably have a great deal of different scripts available on your site. These scripts might be used to send emails, fill out a form or create an account. You want to know that the scripts are in good working order at all times, which can prevent problems with your clients having access to them and using them. You can receive alerts if a script is a problem or is unable to be used by your visitors, and you’ll be able to work on the issue before it becomes more major for your company.
