Real user monitoring, often referred to as RUM, is a way for you to understand your clients’ experiences when they are using either your site or a web application. Without this type of monitoring, it can be very difficult for you to know if and when there is a problem, which can have a negative impact on the overall success of your website. With the help of RUM, you are aware of everything going on, which can improve end-user experience and increase the amount of traffic you receive on a daily basis.[Read more…] about The Advantages of Using Quality Real User Monitoring
One of the most common impediments to the user experience on websites is an issue many people don’t think of as directly relating to UX. The ability of a site to stand up to the stress of a number of users logging on and going through the site can pose a surprising array of problems. A common method for trying to identify these types of challenges is load testing. By seeing how a site holds up to large amounts of stress, it may be possible to actually improve the experience for users.
Why Load Matters
The more trouble a site has handling the incoming load of requests and outgoing load of responses, the less likely it will be to work properly and quickly. Users strongly prefer websites that load rapidly. Most estimates indicate that users begin abandoning a site that hasn’t fully loaded after 9 seconds. Even committed users who enjoy a particular site and stick around past that point are apt to have a diminished experience, according to WebHostingBuddy.com. [Read more…] about How Load Testing Improves the User Experience